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User credentials have expired

Symptom: After establishing the VPN and trying to access the network resource, you may receive “User credentials have expired” error.

Cause and resolution: This can sometimes result from using cached credentials to authenticate over VPN.

1. Try to re-cache the credentials using net command (refer to the below link).

Can access remote computer via VPN occasionally

2. Or edit the windows saved password following this link,

How to Edit/Remove Windows Saved Password - http://www.howtonetworking.com/_disc06/00000020.htm

3. Also, have the use to clear cookies/cache.

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